Main responsibilities

• Perform administrative work for Sales & Marketing, such as data entry, list uploading, list cleansing, etc.
• Handle the email correspondence, create proposals / offers and communicate with the customers to get the desired information and answer their queries.
• Communicate important information and feedback from customers internally.
• Assist with the production of our sales and marketing deliverables. Create marketing content for digital and print advertising;
• Assist in building a coherent social media strategy for the hotel and its outlets.
• Actively assist in all Resort’s in-house merchandising.
• Assist with the review and execution of various company communications (brochures, menus, event promotional).
• Assist with the preparation and execution of various events and conferences organized by the company.
• Provide support to the Sales and Marketing Manager on ongoing projects, as well as the rest of the team as and when necessary.

Main requirements

• At least 2 years of experience in a similar position.
• Degree in Marketing or any other relevant subject will be considered an advantage.
• Excellent oral and written skills in English and Greek language.
• Efficient, with strong attention to detail.
• Strong team work and organization skills.
• Graphic design experience will be considered as an advantage

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort

To apply for this vacancy, please send your CV to hrm@aliathonresort.com

Main Responsibilities

• Handling guests’ requests or queries
• Follow up with guest to ensure satisfaction with guest-related issues.
• Ensure high levels of guest service and evaluate guest satisfaction.
• Assist with room allocation for arriving rooms, including the organization of arrivals and departures.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Act as the first point of contact for the Guust Relations and Front Office teams for complaint handling.
• Ensuring all ISO procedures are carried out including all front office daily paperwork and money handling.
• Assist with scheduling of the department
• Supervise and motivate team members to achieve excellence.
• Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.
• Assist the Front Office Manager with any tasks required
• Reports to the Front Office Manager

Qualifications and Experience

• Previous experience in supervisory position in hospitality (Front Desk and/or Guest Services)
• Degree or Diploma in hospitality or any other related field.
• Well-developed leadership skills.
• Excellent organizational, planning and communication skills.
• Ability to work well under pressure and keep calm in difficult situations.
• Outstanding service orientation with the ability to focus and deliver on guest satisfaction.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Welcome and check guests in and out
• Verifies that all daily arrivals will have the scheduled room at the appointed time
• Listen and respond to guest queries and requests both in-person and by phone
• Adhere to the Hotels policies and standards and procedures
• Liaise with Housekeeping and Maintenance teams to address any problems and ensure an overall comfortable guest experience
• Operate the Front Office computer programs and telephone system
• Ensuring proper billing and charging of all guest accounts

Qualifications and Experience

• Prior experience in similar position or same position at 4 or 5 star hotels
• Excellent knowledge of Greek and English languages (additional language/s will be considered an advantage)
• Customer service drive with excellent communication skills
• Excellent problem-solving and multitasking skills
• Ability to work flexible hours and under pressure
• Strong sense of responsibility and a professional presentation

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Welcome guests
• Verifies that all night arrivals will have the scheduled room
• Listen and respond to guest queries and requests both in-person and by phone in a polite and friendly manner
• Tour and inspect all areas as specified in the safety policies during the night shift.
• Maintain a comfortable atmosphere in the public areas by monitoring heating, lighting, and music.

Qualifications and Experience

• Excellent knowledge of Greek and English languages
• Excellent communication skills
• Strong sense of responsibility and a professional presentation

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

We are seeking for Porters with passion and love for hospitality to join our team.

Main Responsibilities

• Assist the Front Office team with the efficient check in and out of guests.
• Assist with distributing wristbands, tagging luggage and guiding guest into the resort.
• Deliver all messages and/or treatments to the guest’s room.
• Monitor language room.
• Assist the Reception and Lobby bar in ensuring the entrance is properly maintained and tidy.   
• Ensuring that security gates are closed when they are no longer in use (as per company policy).
• Ensure that late arrival sandwiches are delivered prior to guest arrival.
• Pay attention to all public areas and report the Reception any damages on surrounding property or any disruptive behavior.

Qualifications and Experience

• Excellent knowledge of Greek and English languages.
• Polite, friendly personality with good communication skills.
• Positive attitude, reliability and ability to work unsupervised.
• Able to work under pressure.
• Strong sense of responsibility.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

We are seeking for Lifeguards to join our team.

Main Responsibilities

• Carefully monitors the activities and people in the pool area under his supervision in order to prevent and avoid accidents.
• Acts quickly and effectively to rescue swimmers in danger of drowning.
• Where necessary, provides First Aid
• Warns bathers when they take actions that are contrary to the Resort’s health and safety regulations, endangering their safety or the safety of other people in pools areas.
• Follows the emergency action plan and procedures established in the event of an emergency.
• Maintains order in the pool and adjacent areas.
• He/ She is skilled at swimming/ proficiency in swimming.
• Responds quickly and calmly to emergency situations.

Qualifications and Experience

• Lifeguard License
• First Aid Certificate and Knowledge of CPR
• Ability to react quickly and calmly in emergency situations.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort.

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Ensuring and providing flawless, upscale, professional guest service experiences.
• Responding to guests needs and anticipating their unstated expectations.
• Provide upscale guest service experiences for clients throughout their stay.
• Promptly address guests’ requests.
• Actively listen and resolve complaints.
• Ensure special guests, such as individuals with disabilities, elderly people, children, VIPs, receive personalized services.
• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved
• Liaise with the Housekeeping and Maintenance team to provide an overall comfortable guest experience.
• Analyze customer feedback and online reviews and suggest ways to improve rating.
• Establish friendly relationships with regular hotel clients.

Qualifications and Experience

• Degree in Hospitality field or other related field
• Prior experience in similar position or same position at 4 or 5 star hotels.
• Excellent knowledge of Greek and English languages
• Understanding of all hotel management best practices.
• Customer service drive with outstanding communication and active listening skills.
• Excellent problem-solving and multitasking skills.
• Ability to work flexible hours and under pressure.
• Strong sense of responsibility and a professional presentation.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Leads the bar team for success
• Trains and supervises the bar staff
• Oversees day-to-day operations of the bar, including night-time events
• Maintains written recipes and accurate menu information
• Has excellent mixology skills
• Orders, receives, and manages all bar products
• Conducts an inventory stock taking at the end of the month
• Keeps bar sales growing, meet sales targets, and implements sales promotions
• Develops weekly bar specials and seasonal new bar menu items
• Maintains a clean, well-organized, and fully stocked bars
• Interacts with guests and provides services that are above and beyond for guest satisfaction

Qualifications and Experience

• Three or more years working experience in a similar role in 5-star hotels or high-volume venues
• Degree / Diploma in Tourism or WSET
• Very good knowledge of English language
• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of guest service
• Excellent negotiation and excellent communication skills
• Pleasant personality and customer oriented personality

Benefits

• Competitive remuneration package
• Continuous learning & development within a transparent & inclusive working environment
• Accommodation & meals

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Manages daily operation requirements during all shifts.
• Performs daily briefs for the team. Include all necessary daily info, quality & H&S standards, bite size trainings, motivate and encourage the team.
• Delivers high quality service to all guests offering memorable experiences at all times.
• Handle guest complaints effectively and follow up with all guests after resolution.
• Responsible for training the team on a daily basis. Coaches and follows up constantly throughout the season.
• Establishes effective communication and cooperation with all other departments.
• Perform daily inspections in the  Restaurant, storage areas and equipment to ensure that it is clean, tidy and in proper working order and condition.
• Organize weekly roster / vacation leaves etc. according to operational needs and company objectives.
• Follow all H&S rules and hotel policies,
• Attend all trainings and seminars provided by the company.

Qualifications and Experience

• A minimum of three years in a similar role at four or five-star hotel is essential.
• An Associate’s Degree (IEK) or a two-year technical certificate in the Tourism and Hospitality industry is required.
• Fluency in English and Greek is mandatory.
• Strong customer service skills are required, along with knowledge of wine and current food trends.
• Ability to multitask and remain flexible in various situations is important.
• Must be able to work effectively under pressure during peak periods and accommodate long or flexible shifts.
• A guest-oriented mindset with a proactive approach to maximizing guest satisfaction.
• A natural “people person” with the ability to train, coach, and develop others while fostering a respectful environment.
• Enthusiastic about operating and growing within a complex, matrix-managed environment.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Ensure that all staff receives on-the-job training and have the necessary skills to carry out their duties with the maximum efficiency.
• Supervise the efficient operation of the department, ensuring that the agreed standards of performance are achieved.
• Offer the highest possible standard of service to each individual guest.
• Maintains the highest levels of personal hygiene, cleanliness and appearance.
• Follow health and safety regulations and policies.
• Organize and supervise shifts.

Qualifications and Experience

• At least 3 years’ experience in a similar position in a 4 or 5-star hotel.
• Excellent communication and interpersonal skills.
• Team management and leadership skills.
• Teamwork spirit and positive attitude
• Excellent knowledge of Greek and English languages both written and verbal

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Offer menu recommendations upon request.
• Serve food and drink orders.
• Arrange table settings and maintain a tidy dining area.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Follow all relevant health and safety regulations and policies.
• Provide excellent customer service to the guests.

Qualifications and Experience

• Working experience at least 2 years in similar position.
• Active listening and effective communication skills.
• Team spirit.
• Flexibility to work in shifts.
• Positive and friendly attitude towards customers and other employees.
• Excellent knowledge of Greek and English languages

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com

Main Responsibilities

• Prepare alcohol or non-alcohol beverages for bar and restaurant guests
• Interact with customers, take orders and serve drinks.
• Assess customers’ needs, and preferences and make recommendations.
• Mix ingredients to prepare cocktails.
• Restock and replenish bar inventory and supplies.
• Guest focused and nurture an excellent guest experience.
• Comply with all food and beverage regulations.

Qualifications and Experience

• Previous work experience as a bartender.
• Excellent knowledge of mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills.
• Excellent use of the Greek and English languages.
• Ability to keep the bar organized, stocked and clean.

Benefits

• Attractive remuneration package.
• Free meals.
• Learning & Development opportunities.
• Various discounts provided within the Resort

If you are interested, please submit your CV at the e-mail: hrm@aliathonresort.com